Facebook Scams: Cyber
Crime Cases on Swindling > What to do in
case you lost money thru Globe GCash?
Engr. Antonio E. Jimeno, Jr., ECE
Valenzuela City, Philippines.
Contrary to what people
post on Facebook, complaining that GLOBE
BUSINESS CENTER cannot help them with their
money lost to a professional scam artist (PSA)
thru GCash, the Globe Business Center is
very cooperative in providing the victims of
the necessary documents they need to support
their case.
Such misinformation (that
GLOBE BUSINESS CENTER cannot help them with
their money lost to a professional scam
artist thru GCash) may have been brought
about by three factors: (1) the
disinformation was brought about by the
professional scam artists themselves to
discourage people victimized thru Globe
GCash to push their case further, (2) the
victims asked the wrong questions - whether
they can get their money back from Globe,
whether the Globe GCash transaction can be
reversed, whether Globe can arrest the
culprit (this is ridiculous but some people
still ask it), and (3) Globe Business Center
only provide the information that they can
temporarily suspend the GCash account of the
alleged culprit (scam artist) without
telling the victims the other remedies
available with Globe Business Center (based
on our interviews with victims).
In fact, to this writing,
I am not aware of any site by Globe Business
Center discussing about the other remedies
available to Globe GCash victims
(complainants), nor am I aware of any portal
by Globe Business Center dedicated to handle
GCash-related complaints.
However, as I have said,
and based on the actual cases we referred to
them, the Globe Business Center is 100%
supportive of our requests for documents
relating to the GCash transaction of the
victims we referred to them thru endorsement
letters. We highly appreciate the
cooperation and efforts of the Security
Officer of Globe Telecoms and his team.
So do not believe what
the scam artists themselves would like you
to believe that there is no hope in getting
your money back if you fell victim via Globe
GCash. The only thing you need to do is
submit a NOTARIZED AFFIDAVIT OF COMPLAINT to
Globe Business Center, include the material
facts therein such as the amount,
transaction reference number, date, time
sent and the Globe GCash number that
received your payment. For all cases
reported to us, we also write endorsement
letters to Globe Business Center indicating
that a notarized Affidavit of Complaint is
attached therein, along with the email
address of the complainant to be used by the
Globe Business Center to send the
CONFIDENTIAL DOCUMENT.
Treat this CONFIDENTIAL
DOCUMENT STRICTLY CONFIDENTIAL. Only the
AUTHORITIES should have it. Do NOT post it
on your Facebook wall or albums. Do not post
it on BLOG SITES and/or any social
networking sites. Follow the instructions
indicated therein as to where to file the
case.
Most victims are located
in the provinces and can only practically
file their respective cases to the nearest
office of the authorities (police or NBI).
And though we have endorsed Cyber Crime
related cases in various regional offices of
some authorities, and such were successfully
entertained therein, we receive reports
lately that some regional offices would not
accept cyber crime related cases as such
should have been filed at their central
office in Manila (or Quezon City as the case
may be). This is a drawback in our campaign
against cyber crime as some victims find it
impractical if not impossible to comply with
such directive. This is a sad situation when
it could have been a matter of coordination
between the regional office of the
authorities and their head office. This is
one of the reason why we write endorsement
letters to authorities situated in Regional
Offices. Encouraging them to assist the
victims and coordinate with their head
office instead (rather than passing the
burden to the victims themselves). Another
reason why we write endorsement letters to
Regional Offices is to tell the Regional
Offices to coordinate with the Head Office
to REQUEST GLOBE BUSINESS CENTER for
ADDITIONAL DOCUMENTS. As the initial
CONFIDENTIAL DOCUMENT provided by Globe
Business Center to the complainant (attached
to the complainant's Affidavit of Complaint)
is NOT ENOUGH. Globe Business Center will
provide the authorities ADDITIONAL DOCUMENTS
which are confidential that not even the
complainant will have copies of it. We
always emphasize this need for coordination
in our endorsement letters as some
authorities in the regions and provinces
would think that the document they have, as
initially provided by the Globe Business
Center to the victim, is enough to guarantee
arrest and conviction.
And I wonder why the
inconsistencies among regional offices on
handling cyber crime cases as some would
handle it, and some would not even entertain
such.
And to summarize it all,
Globe Business Center will not give your
money back. Globe Business Center will not
reverse the GCash Transaction already
perfected, and Globe Business Center will
not cause the arrest of your scam artist
EVEN IF YOU HAVE ALREADY FILED A COMPLAINT
TO GLOBE BUSINESS CENTER.
Only the AUTHORITIES can
cause the ARREST of your scam artist and
his/her cohorts but ONLY IF you have a
NOTARIZED AFFIDAVIT OF COMPLAINT DULY FILED
before them.
Not even us here in Cyber
Crime Complaint Center can lawfully arrest
your professional scam artist.
Note: If you experience
similar difficulties in your case, call
us.
Engr.
Antonio E. Jimeno, Jr., ECE is a Cyber Crime
Consultant. He created various groups in
Facebook to collate cases of swindling and
fraud perpetrated in Facebook. He founded
the IS THIS LEGIT? Group in Facebook to help
buyers inquire whether a particular seller
is Legit or not. Engr. Antonio E. Jimeno,
Jr., ECE also offers his portal,
http://www.LegitOnlineSellers.com where
sellers are posted either as (1)
Provisionally Approved, (2) Verified, or (3)
Certified Legit Online Seller FREE-OF-CHARGE
to help reduce if not totally eliminate
incidences of swindling and fraud not only
in Facebook but also in the Internet. He is
a resource speaker in various training and
seminars to the government agencies, Armed
Forces of the Philippines, Philippine
National Police, Private Corporations and
Business Entities as well as Schools and
Universities since 1989. He also conducts
training and seminars on Ethical Hacking,
Cyber Crime Forensics and Techniques, Data
Communication, Web Page Design, Website
Development, Website Administration and
E-Commerce among others. Engr. Antonio E.
Jimeno, Jr., ECE is also a SEO Practitioner,
specializing in removing bad, malicious and
libelous articles not only from the search engines' page
results but from the Internet as well. Engr.
Antonio E. Jimeno, Jr., ECE founded the
International Portal Cyber Crime Complaint
Center as well as Online Reputation
Management Philippines.
Internet Reputation Protection Services in the Philippines. by: SparkNet
Internet Protection
Services: Removing Malicious Blog Sites and
Libelous Social Networking Sites not only
from the Search Engines' Page Results but
from the Internet as well. We can also help
you coordinate with the authorities to track
and trace the identity of the "author" and
perform cyber crime forensics to help you
lawyers gather electronic evidence for a
successful conviction in the courts of law.
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